Terms of Service
Last updated October 7, 2026
These terms apply when you use this site, operated by Eco Lux Organix (“Eco Lux”), to book with or work as a beauty professional (“pro”). Pros are independent businesses; Eco Lux provides the booking and payment platform.
Booking and payment
- To book, you pay a 50% deposit online. The rest is paid to the pro at your appointment.
- Your card is saved securely by Stripe for this booking.
- Cancellations: free up to the pro's cancellation window shown when you book; after that, the deposit isn't refunded.
- Rescheduling: up to 2 times, before the cancellation window.
- No-shows: if you don't attend, the remaining balance is charged to your saved card.
- If the pro cancels, you get a full refund.
Text messages (SMS)
- Program: Eco Lux booking alerts: confirmations, reminders and changes for your bookings (for pros: new bookings, changes and reminders).
- You only get texts if you opt in. Consent is not a condition of booking.
- Message frequency varies (about 2 to 4 per booking). Message and data rates may apply.
- Reply STOP to cancel at any time; you'll get one message confirming it. Reply HELP for help, or email support@ecoluxorganix.com.
- Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how we handle your number.
Pros
Pros are responsible for their services, licenses, and the accuracy of their profiles, prices and hours. Payments to pros are made through Stripe, subject to Stripe's terms, less Eco Lux's platform fee.
Acceptable use
Don't misuse the site, make bookings you don't intend to keep, or try to access other people's information. We may suspend accounts that do.
Liability
The site is provided as is. To the extent the law allows, Eco Lux isn't liable for the services pros provide or for indirect losses. Nothing here limits rights you have under consumer law.
Changes and contact
We'll post changes here with a new date. Questions: support@ecoluxorganix.com.